Claims

Get personal service — and peace of mind.

We pride ourselves on delivering exceptional claims services. Our trusted advisors will work with you before a loss occurs to develop a tailored prevention program, and conduct reserve reviews before WCIRB experience modification calculations to assist you in your budgeting.

When a loss does occur, our seasoned claims advocates are available to assist and advise you through the claims process, from gathering information to facilitating disputes. We monitor open claims and meet with clients on a quarterly or monthly basis to ensure they are being handled quickly.

We also recognize the importance of an immediate response to emergencies and provide 24/7 Emergency Claims Reporting direct to our claims advocates.

To file a claim, please call (925) 482-1000 or fill out one of the forms below. Providing the adjuster with as much information as possible is helpful in expediting the claims process.

Investment advisory services offered through Alera Investment Advisors, LLC. Securities offered through Osaic Wealth, Inc. member FINRA/SIPC. Osaic Wealth is separately owned and other entities and/or marketing names, products or services referenced here are independent of Osaic Wealth.

    Alera Group, Inc. is aware that there are persons fraudulently impersonating our company by using fake internet domains that appear to look like our legitimate services. If you are contacted by someone claiming to work for Alera Group, or any of our partners, please carefully review the email address and domain. If you have a relationship with our company, please contact us directly and not through any information that is provided in such an email. Please be extremely careful in responding to such emails with personal and financial information, sharing passwords, or any other information of value. Alera Group, or any of our partners, will never send ACH instructions via email and thus we strongly recommend that you verify the authenticity of each wire transfer request by calling your Alera Group contact using the number you have previously called.